What are the two types of interaction available in CRM Analytics?

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The correct choice highlights that CRM Analytics features both result interaction and selection interaction, playing a crucial role in how users engage with data and analytics.

Result interaction refers to how users can explore and analyze the outcomes derived from various data sets, allowing for a deeper understanding of the results generated by their queries and visualizations. This interaction type is essential as it enables users to derive insights from the analytics outputs, answering specific questions or revealing trends within the data.

Selection interaction, on the other hand, involves the ability of users to filter or choose specific subsets of data to analyze. This interaction is fundamental for users as it allows them to focus on particular segments or criteria that are most relevant to their needs, making the analytics experience more tailored and efficient.

This combination of result and selection interactions empowers users to not only navigate through data but also to derive meaningful insights and make informed decisions based on their analysis. The other options do not accurately represent the types of interactions available in CRM Analytics, thereby making this choice the most appropriate one.

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