Which of the following is a common visual tool used in CRM Analytics?

Pie charts are indeed a common visual tool used in CRM Analytics for several reasons. They provide a clear, immediate way to visualize proportions and percentages, making it easy for users to understand the relative size of different categories or segments within their data at a glance. In the context of customer relationship management, pie charts can effectively represent data such as the distribution of sales across different product categories, customer demographics, or the breakdown of customer feedback categories. These visuals help in quickly grasping how different parts contribute to the whole, which is a crucial aspect when analyzing customer data to inform strategic decisions.

While bar graphs, line charts, and scatter plots are also valuable tools in data visualization, pie charts are particularly effective in situations where the focus is on showing how a whole is divided into different parts. This characteristic makes pie charts a favored choice for displaying categorical data in CRM Analytics.